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Net-Teams - Bookmark Tag Call Center
There are 4 articles associated with the tag Call Center!
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9 Steps for Coaching Call Center Agents
Here's a field-tested and proven model for coaching call center agent phone calls. It's highly effective for improving quality, yet profoundly simple to execute.
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Creating a Call Center Script
Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.
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Call Centers : Say Hello To Big Business!
The growth of the call center industry signals the beginning of a new age in business and communications. Having trained customer service agents to answer the phone for you gives you the enhanced image and professionalism clients always look forward to. The demand for call centers increases as businesses diversify and their products and services become more complex.
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Ask Don't Tell Leadership: When To Start Your Own Business?
When to start your own business?Q: After working at one company for 10 years, I would like to begin my own business. What issues do I need to consider, and how do I know when it is the right time to take the big step?A: Almost 20 years ago, my roommate asked me to spend a day of my vacation in New York spying on his competition at a tradeshow. I made up a story to tell the vendors at the show -- I was planning to start a fundraising call center for politicians and w...
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LinkedIn Recommendation:
John Alderman - Strategic Advice Consultant for business and individuals - Teo is a master at building business-to-business 'social' networking systems for the Internet. His vision for the business networking community (e.g. Chamber of Commerces) is exactly what that market needs to serve their members effectively. - August 16, 2008, John was with another company when working with Teo at Net-Teams, Inc. |
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